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Welcome to the summer edition of In Brief - the monthly newsletter from NHS Arden & GEM.
If you'd like more information about any of the articles below, or our solutions and services for health and care systems, then please get in touch. |
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| WHAT EARLY ADOPTERS ARE TEACHING US ABOUT NEIGHBOURHOOD HEALTH
Over the past 12 months, neighbourhood health has shifted from policy ambition to practical delivery. What began as a core principle within the NHS's long-term direction is now being tested at scale, supported by national frameworks, structured improvement programmes and a growing number of early adopter sites. Emerging evidence suggests neighbourhood-based models are improving coordination of care, supporting more proactive management of patients and reducing reliance on hospital services.
Ian Razzell, Head of Primary Care at NHS Arden & GEM and National Neighbourhood Health Improvement Programme (NNHIP) coach, shares the progress being made by early adopter sites - highlighting the critical enablers of workforce, data and culture - in this article for Healthcare Management.
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| ARDEN & GEM EVALUATION SHAPES NEW MEDICINE SERVICE EXPANSION
An evaluation led by NHS Arden & GEM has been published in the latest edition of the PM Healthcare Journal, highlighting how community pharmacies can play a valuable role in supporting people newly prescribed antidepressant medication.
Featured in the Summer 2026 issue of the journal, the article, “Feasibility and acceptability of including depression in the community pharmacy NHS New Medicine Service: a pilot study”, presents the findings of an independent evaluation commissioned by NHS England and carried out by NHS Arden & GEM. The paper was authored by Rebecca Gossage-Worrall and Cassie Conway from the CSU, alongside NHS England colleagues Hammaad Patel, Jonnie Dance and Ghulam Haydar.
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| WORLD HEALTH AI SUMMIT Asma Nafees, Deputy Chief Operating Officer at NHS Arden & GEM, will be speaking at the World Health AI Summit in London on Tuesday 22 September. A recognised advocate for ethical and inclusive technology, Asma will be sharing how AI can be deployed responsibly to improve outcomes while maintaining trust and accountability. |
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| ALL ICBS NOW USING CQRS LOCAL All ICBs In England are now using the Calculating Quality Reporting Service (CQRS) Local system to manage GP practice claims for local commissioned healthcare services. CQRS Local streamlines the management of provider claims, reduces administrative burden and enhances reporting. |
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| DIGITAL CAPABILITIES FRAMEWORK ALPHA The NHS South, Central and West Digital Transformation service was tasked with creating a single, coherent prototype focused on meeting user needs while aligning with the emerging NHS England One Architecture Model (OAM). Find out more about how they delivered the discover and alpha phases to test different solutions. |
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ASSURING THE SECTION 117 MENTAL HEALTH AFTERCARE REVIEW PROCESS
Black Country Healthcare NHS Foundation Trust engaged NHS Arden & GEM’s Clinical Support team to assure the review process for residents receiving Section 117 mental health aftercare in the community.
Experienced, registered mental health nurses provided independent expertise and capacity to lead a process of data cleansing and case prioritisation which resulted in an assured single register of eligible patients. This register will enable the Trust to ensure reviews are being undertaken in a timely manner and in accordance with clinical need, with patients receiving appropriate community support.
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| DELIVERING A STRUCTURED PROCESS FOR COMPLEX MENTAL HEALTH FUNDING
NHS Northamptonshire ICB partnered with NHS Arden & GEM to strengthen the management of complex mental health funding requests. These requests relate to individuals with complex needs who require access to specialist or non-routine treatments that fall outside of standard commissioned services.
By introducing a structured, transparent and standardised process, the partnership has improved consistency in decision-making, supported equitable access to care, and ensured funding is directed towards interventions that deliver meaningful outcomes for patients and the wider system.
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